Asian woman reading in garden

Engaging Stakeholders in the Virtual Context

Building effective online interaction is all about listening, not technology. By Loren Hurst   Some time ago, I noticed the term “ecosystem” began regularly showing up as a descriptor for business and political concepts. Once a term confined to the natural sciences, today we have industrial ecosystems, policy ecosystems, innovation ecosystems, and many others too…

Evolution of Public Diplomacy One Mutation at a Time

Last week offered two glimpses of U.S. public diplomacy’s gradual evolution. The State Department received confirmation that a merger between two of its three public diplomacy bureaus will move ahead.  International Information Programs and the Public Affairs bureau will become the Bureau of Global Public Affairs. A less visible but deeper change went public Thursday,…